Eagle Ranch Resort

COVID-19 Message

September 13th 2021 Update:

As ordered by the Public Health Officer, proof of vaccination is now mandatory to dine at Rustica and Trader’s Lounge & Patio.

Regulation details are as follows:

  • September 13th patrons must have proof of at least one dose of the vaccination, with the subsequent 2nd dose fulfillment completed by October 24th 2021
  • All patrons ages 19+ must show proof of at least one single vaccination, as well as one piece of government issued photo ID
  • Acceptable forms of proof of vaccination are outlined in the below diagram
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Eagle Ranch Resort is committed to the ongoing safety of our golfers and our staff. As a result, a number of precautionary measures have been put in place to ensure everyone will stay safe in and around Eagle Ranch Resort, Safety will rely on the full cooperation of golfers and our team members from the time we arrive at the facility until the time we leave.

 

We have implemented a number of safety measures including:

  • Ensuring team member health
  • Practicing physical distancing
  • Reducing the number of touch points & rigorous cleaning of remaining touch points
  • Training our team members on enhanced cleaning, disinfecting and sanitizing procedures

 

We ask you to STAY HOME if:

  • Have travelled in the last 14 days
  • You are experiencing COVID-19 symptoms (More Information)
  • Someone in your household has COVID-19 symptoms

 

While we do hope our environment will return to normal in the not too distant future, for now, this mode of operation will become the new normal. We acknowledge every golfer will make their own decision as to whether it is in their best interest to golf during these times or not. However, should you choose to join us, we will welcome you and your full cooperation with regards to the measures that have been implemented for everyone’s safety.

Golf
Dining
Lodging

Golf

Eagle Ranch Resort is committed to the ongoing safety of our golfers and our staff. As a result, a number of precautionary measures have been put in place to ensure everyone will stay safe in and around Eagle Ranch Resort, Safety will rely on the full cooperation of golfers and our team members from the time we arrive at the facility until the time we leave.

We have implemented a number of safety measures including:

  • Ensuring team member health
  • Practicing physical distancing
  • Reducing the number of touch points & rigorous cleaning of remaining touch points
  • Training our team members on enhanced cleaning, disinfecting and sanitizing procedures

We ask you to STAY HOME if:

  • Have travelled in the last 14 days
  • You are experiencing COVID-19 symptoms (More Information)
  • Someone in your household has COVID-19 symptoms

While we do hope our environment will return to normal in the not too distant future, for now, this mode of operation will become the new normal. We acknowledge every golfer will make their own decision as to whether it is in their best interest to golf during these times or not. However, should you choose to join us, we will welcome you and your full cooperation with regards to the measures that have been implemented for everyone’s safety.

 

Tee Time Policy

  • Tee times are spaced to accommodate approximately four times every hour.
  • Tee time reservations are required prior to arrival. For bookings please click here.
  • Power carts are single rider only, unless you share the same household.
  • Groups larger than 4 will be required to comply as if they were individual tee times. For example, a group of 8 players should arrive according to their individual times not all at once as a group of 8.

Arrival/Check-In Policy

  • Please do not arrive at the course more than 20 minutes prior to your tee time.
  • Please follow the signs and instructions. Physical distancing is required.
  • Bag services will not be available, be prepared to place your own bag on the golf car.
  • Efforts have been taken to make check-in as touchless as possible.
  • Don’t congregate in groups, don’t shake hands or high five.

Practice Facility Policy

  • At this time Practice Facility is ONLY for use of golfers prior to playing golf.
  • Practice balls are sanitized after each time they are hit.
  • The practice green should have no more than 4 players practicing physical distancing.
  • Golfers must use their own balls on the practice green.
  • The starter will communicate with you at the Practice Facility regarding your starting time and what you need to do.

Washrooms

  • All washrooms on-course and at the Club House and Ranch House are fully operational

On- Course Measures

  • We will have a starter to guide you at the first tee, please listen to their instructions.
  • Golf cars will not be stocked with; scorecards, pencils, towels.
  • All golf cars will be cleaned and sanitized after each use and touch points wiped after they are staged for play.
  • Scorecards and pencils will be available at the starter hut.
  • The flagstick on any green is to remain in at all times. DO NOT touch the flag stick. The holes will have a collar inside to prevent the ball from dropping to the bottom of the cup.
  • Bunkers will not have any rakes. Please use the preferred lie rule in the bunkers. You may, lift, clean and place your ball, not closer to the hole. Please smooth the sand with your foot or club before exiting the bunker.
  • We would respectfully ask you to take garbage and recycling materials with you when you leave.
  • Please practice safe distancing throughout the round especially at tees and greens. There will be signage throughout the course to remind you.
  • Groups are not permitted to play through. Keep an appropriate pace whether you are in a group of 2, 3 or 4.

After Round Policy

  • Please return your golf car to the designated drop off area.
  • Please completely empty your golf car of, your personal belongings, garbage and recycling. Please consider taking it home to minimize potential exposure.
  • Following play please exit the facility as promptly as possible and avoid socializing in the parking lot.
  • Don’t congregate in groups, don’t shake hands or high five.

Golfer Adherence

  • It is absolutely essential that all golfers take these policies and precautions seriously. We look forward to hosting you.

Dining Experience

We hope that you will come in and enjoy our beautiful restaurant in the Rustica and Traders Lounge.  We also offer the best view in the valley from our outdoor patio.

We highly recommend reservations being made as there is limited seating to accommodate social distancing.

As set out by the BC Government we do have to maintain a maximum 50 people allowed in the inside the dining area at one time and 50 people on our deck.

Please remember that masks are always worn in these areas except when you are seated at a table.   It is important that you do not move between tables to visit. We will ask you to give us your contact information in case the need arises to contact you.

We have multiple hand sanitizer stations in the building.

All our team members are trained in COVID safety measures to ensure your safety during your time with us.

There are various signs around our building reminding patrons of the different sanitizing stations.

We are always here to make your time with us a wonderful experience.  Please let us know if there is anything else, we can do.  You may get further information by visiting one of the following sites.

Government of BC

Food Service Establishments and Liquor Services

WorkSafe BC.com

Lodging

Book Now

  • To create a more comfortable booking experience with zero stress our resort has adopted a flexible cancellation policy.

Pre-arrival

  • Each guest will personally be contacted by one of our team members with specific arrival instructions regarding their stay.

Arrive

  • All Headwaters Accommodation check-in will be conducted through the Headwaters Reception desk located in the lobby of the Eagle Ranch Clubhouse.

Checkout

  • Contactless check out for every guest unless requested otherwise.
  • Leave keys in the guest room.
  • Electronic folio delivered via email.

Eagle Ranch Clubhouse

  • Hand sanitizer station at entrance of Clubhouse
  • Increased frequency of cleaning and disinfecting with WHO approved chemicals, proven effective in preventing the transmission of COVID-19, with special attention to high-touch points
  • Cleaning time sheets displayed
  • Clubhouse rearranged to facilitate physical distancing
  • Signage communicating physical distancing protocols
  • Face coverings mandated for all employees in all indoor spaces

Public Washrooms

  • Increased frequency of cleaning and disinfecting with WHO approved chemicals.

Guest Room

  • Resting periods between occupancy.
  • Cleaning products provided by EcoLab that are DIN registered and WHO approved.
  • Cleaning and disinfecting protocols that pay particular attention to high-touch, hard non- porous items including but not limited to television remote controls, toilet seats and handles, door and furniture handles, water faucet handles, nightstands, telephones, in-room control panels, light switches, temperature control panels, alarm clocks, luggage racks and flooring.